FAQs
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Eco-friendly | Certified Materials | Flexible MOQ | 24+ Years of Experience
Yes, we offer both ODM and OEM services. You can customize various elements including fabric, color, main label, care label, hang tag, and packaging to create unique products tailored to your brand's identity.
Yes, we accommodate small orders. Our minimum order quantity (MOQ) is 30 pieces per size, per color, and per style. We understand the needs of startups and boutique brands and are committed to supporting your growth.
We offer free samples! You only need to cover the courier fee.
· Fitting samples using our stock fabric take approximately 3 days.
· Custom samples with your fabric, labels, and hang tags take about 15 days.
If you're not satisfied with the samples, we will adjust them based on your feedback and send you a revised sample for approval.
To create a sample, please provide a tech pack, which should include:
· Technical drawings
· Construction notes
· Size charts and dimensions
· Material specifications
For simpler styles (e.g., baby rompers, pajamas), photos may be sufficient.
Samples:
Fitting samples with stock fabric: 3 days.
Custom samples with your fabric, labels, and hang tags: 15 days.
Bulk Production:
Bulk production typically takes 45 days after final details are confirmed.
We follow AQL 2.5 international inspection standards for bulk quality checks. After inspection, we will send you a detailed inspection video for your confirmation before shipment.
We offer custom packaging solutions tailored to your needs. This includes your:
· Main label
· Care label
· Hang tag
· Poly bags
· Cartons
All packaging is created according to your specifications.
Shipping costs depend on the weight of your order and the delivery method. We use express services (FedEx, UPS, DHL, TNT), and shipments can be made by air or sea. We can arrange shipping through our trusted freight forwarder, who can also provide you with shipping quotes. If you have specific preferences, we’re happy to accommodate them.
Our monthly production capacity is 350,000 pieces for knitted garments, enabling us to handle both large and small orders efficiently.
We recommend digital printing, especially for intricate patterns or small orders. It offers high-resolution designs and unlimited color options, making it a cost-effective solution for detailed artwork on various fabrics.
We prioritize confidentiality and ensure that your designs are kept private and not shared with other customers. If necessary, we can sign a non-disclosure agreement (NDA) to protect your designs and sensitive information.
If you receive defective items, please contact us immediately at:
· Email: info@hua-tex.com
· WhatsApp, Skype & WeChat: +86 15553621991
We will arrange a refund or replacement for the affected products. Our thorough quality control process minimizes defects, but we will address any issues promptly.